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How To Use Caduceus TeleMed: Beginner's Guide

You have signed up for Caduceus TeleMed; congratulations! You and your organization have taken the first step in getting connected to the best board-certified occupational doctors, saving on costs, and reducing your OSHA recordable and DART rates. Caduceus TeleMed provides workers' compensation, drug testing, and other services 24/7/365. To help you get acclimated to our platform, please review our full-service offerings and our Step-by-Step Guide to create your first visit. Feel free to click on the image to see a video on how to create a 2-Way Video visit for that visit type. Want to set up a 3-Way Video visit?

Ensure that the Remote Patient Info is set to YES. You may reference this photo for the setting.

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Workers Compensation

We offer a three tiered injury visit structure in order to best serve you. A call may be initiated as any visit type by the injured worker, supervisor, or nurse triage partner. Caduceus will code and bill based on services rendered.

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Covid-19 Screening

Determining whether symptoms are related to covid or another infection or disease can be challenging. Take the guess work out through screening with a Caduceus doctor. One of our doctors will medically review your employee’s symptoms and advise next steps.

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Drug Testing

Any drug test, whether a random, pre-employment, post accident or other, can be accomplished through telemedicine. Pull a saliva drug screen kit at the time of the visit; and one of our medical professionals will administer the test.


Mental Health Consult

Mental health in the workplace has become paramount in maintaining a healthy work environment. Let Caduceus provide support by connecting your employees to one of our board certified psychiatrist or psychologist.

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Return to Work Evaluation

Understanding if a potential or returning employee can perform all aspects of their position is paramount for safety in the workplace. Protect your employee’s injury risk and the organization’s liability through a Caduceus evaluation exam.


Pre-Employment Services

Onboarding new employees has never been faster. Process your prospect employees through a telemedicine visit for medical review questionnaire, vision testing, drug testing as well as fit for duty examinations. Now you can receive a qualification status within minutes.

Download the Caduceus TeleMed app - Free on iOS and Google Play!

Need additional assistance, review our FAQ. If you have any questions? Reach our team at (254)TELEMED for immediate assistance or email us at